Essential practices for safe and traceable order management.
At HipoBuy, we prioritize the security and clarity of every transaction you make. By following a few simple yet disciplined habits, you can significantly enhance the safety of your payments and maintain a clear, reliable record of all your orders. The cornerstone of this process is twofold: always saving your receipts and diligently logging all activities.
1. Always Save Your Receipts
Every payment, whether for order recharge or service fee, generates a digital confirmation. This receipt is your primary proof of transaction.
- Do Not Delete:
- Organize Digitally:
- Immediate Action:
- Organize Digitally:
A saved receipt is the first and most crucial step in building a secure transaction history. It is your evidence in case of any discrepancy.
2. Use the Master Spreadsheet
While receipts are the evidence, the master spreadsheet is your active control center. It provides a consolidated, searchable, and clear overview of your financial flow with HipoBuy.
How to Log Recharges & Payments:
- Create a Template:
Date & Time | Transaction Type (Recharge/Payment) | Amount (USD/RMB) | Platform Reference # | HipoBuy Order # | Notes - Log Immediately:
- Cross-Reference:Platform Reference #HipoBuy Order #
- Be Consistent:
- Cross-Reference:Platform Reference #HipoBuy Order #
Why These Steps Ensure Safe & Traceable Records
Dispute Resolution
If there is any question about a payment, you have the exact date, amount, and platform reference number at your fingertips to provide to our support team, enabling fast and accurate resolution.
Financial Clarity
You can easily track your spending, monitor your HipoBuy wallet balance, and reconcile your records with our system at any time, preventing oversights and errors.
Proactive Security
Any unauthorized or unexpected transaction will be immediately obvious when you cross-check your spreadsheet against your receipts and your HipoBuy account statement.
Order Tracking
Linking payments to specific order numbers creates a complete story for each purchase, from payment to shipping, simplifying order management.