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FishGoo: A Guide to Transparent Order Management with Our Spreadsheet

2026-02-07

Managing an international purchase can often feel like navigating in the dark. At FishGoo, we illuminate the entire process. Our centralized FishGoo Spreadsheet

What is the FishGoo Order Management Spreadsheet?

It is a shared, structured document (typically using platforms like Google Sheets) that acts as the single source of truth for your order. Instead of sifting through scattered emails or messages, you gain a real-time dashboard to track every significant milestone from payment to delivery.

Key Sections of the Spreadsheet & How to Use Them

1. Order Summary & Status Overview

This is your high-level dashboard. It lists all purchased items, quantities, unit prices, and total costs. A dedicated Status

  • How to Use:

2. Quality Control (QC) Monitoring

Transparency is crucial before shipping. The QC section includes:

  • Dates of QC checks.
  • Links to high-resolution QC photos and videos
  • Agent notes on any flaws or observations.

How to Use:

3. Refund & Financial Tracking

Any changes, returns, or reimbursements are recorded here with full visibility. This section details:

  • Reason for any refund (e.g., item out of stock, price adjustment).
  • Refund amount and the approved date.
  • Expected refund method and a status column (e.g., "Pending," "Completed").

How to Use:

4. Shipping & Logistics Progress

Track your parcel's journey end-to-end. This live section is updated with:

  • Domestic tracking number (to the warehouse).
  • International tracking number and carrier name.
  • Key dates: packed, dispatched, departed, cleared customs, and out for delivery.

How to Use:

Best Practices for Buyers

  • Bookmark the Link:
  • Set Notifications:
  • Communicate in Context:
  • Verify and Confirm:

Embrace Seamless Oversight

The FishGoo Spreadsheet transforms order management from a stressful mystery into a collaborative, transparent workflow. By centralizing QC, refunds, and shipping, it empowers you, the buyer, with knowledge and control. We believe trust is built on clarity—and this tool is a cornerstone of that promise.

Next Steps: